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Bill Stringfellow Bill Stringfellow

Leaving Your Home Empty for the Season: A Lock Checklist

A house that sits empty for ten weeks every year while its owners head somewhere warmer doesn't know the difference between the owner walking up the driveway and someone holding a spare key that was handed out to a house-sitter three house-sitters ago and never came back.

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Bill Stringfellow Bill Stringfellow

An Employee Left With Your Keys: What to Do Next

An employee clocks out for the last time, hands back a badge, maybe signs a form, and drives off still holding a key ring that opens your front door, your back office, and possibly a storage room with inventory in it.

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Bill Stringfellow Bill Stringfellow

Mortise vs. Cylindrical Lock: Which One Guards Your Door?

If you have ever pulled a lock off a door and wondered why one type dropped out in three pieces while another lifted out as a single steel block, you have run into the two families that cover almost every entry door: cylindrical and mortise.

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Bill Stringfellow Bill Stringfellow

Why Does My Deadbolt Stick and Stiffen in Summer?

For most of the year the deadbolt turns with a smooth click, and then summer arrives and suddenly you are wrestling the key, leaning a shoulder into the door, and jiggling the handle to get the bolt to throw. It is not your imagination, and the lock did not choose the hottest month to fail on purpose. Heat changes the door, the frame, and the lock itself, and a bolt that was borderline all along starts to bind.

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Bill Stringfellow Bill Stringfellow

Rekey or Replace a Lock? The Choice That Saves You Money

Two phrases get used as if they mean the same thing, and they cost very different amounts of time and money. Rekeying and replacing both ends with a lock, the old key no longer opens, so people assume they are interchangeable. They are not. One keeps all your existing hardware and changes only the key that fits it. The other pulls the whole unit off the door and puts a new one in its place. Knowing which one your situation actually calls for is the difference between a quick service call and buying hardware you did not need.

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Bill Stringfellow Bill Stringfellow

Lost the Only Key to Your Car? How Replacement Actually Works

Losing a spare is an inconvenience. Losing the only key is a different problem, and it helps to understand why before you start making calls. When you still have one working key, a locksmith or dealer can read that key and copy it, blade and chip and all. When no working key remains, there is nothing to read. The new key has to be built from the vehicle itself, using the car's own information. That single difference changes the tools, the time, the proof you need to show, and how the whole visit plays out.

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Bill Stringfellow Bill Stringfellow

Key Broke Off Inside the Lock? How to Get It Out

The moment a key snaps, half of it is still in your hand, and the other half is buried in the keyway, flush or nearly flush with the face of the lock. That sinking feeling is normal, and so is the urge to act quickly. Slow down for a second. What you do in the next few minutes decides whether this is a five-minute fix or a job that ends with a drilled-out cylinder. The broken piece is usually still seated where the working key would sit, which means the pins inside are lined up the way they were when it snapped. That alignment is the thing you want to protect.

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Bill Stringfellow Bill Stringfellow

Car Won't Start but Lights Work: Ignition or Key?

You turn the key or press the button, the dash lights up like normal, the radio might even come on, and then nothing. No engine. It is one of the more confusing no-start situations because everything visible seems fine, yet the car sits there.

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